Katherine Devich
Department:O'Neill School of Public and Environmental Affairs
Nominated by: Juliet Roberts, Financial Training & Communication
Nomination text: Katherine is the glue that holds SPEA together. She provides exceptional care to all students, including international students who rely on her for patient, friendly, and dependable support. Katherine’s role involves frequent communication with students to guide them through IU processes. I’ve seen her messages while troubleshooting with her, and it’s clear she maintains a professional yet warm tone, taking student concerns seriously. For instance, she once picked up a student from the airport to ensure they reached their next destinations safely, whether it was an on-campus event or lodging.
She often works directly with visiting international students, and she always handles them with the utmost empathy and care. She is keenly aware of the potential stressors an international visitor might experience and she does everything in her power to mitigate that stress. I’m confident that her direct involvement with these visiting scholars greatly improved each student’s impression of IU and experience here on campus.
My team, the Financial Training team within IU Finance, has had the pleasure of working with Katherine as a student in our training programs. She consistently offers valuable feedback that helps improve our offerings. Katherine even volunteered for a pilot program for a new IU payment method we ran this fall, providing insightful, actionable advice we could trust. When she identifies potential issues with our systems or resources, she reports them thoughtfully, always with the IU community’s best interests in mind.
Additionally, she volunteers for various local non-profit events, often encouraging colleagues to join, which highlights her team spirit and kindness. Her attention to detail and drive for knowledge are evident in her work. She processes student business expenses meticulously, creating clear audit trails and asking questions when necessary. She always attends our Office Hours and brings great questions and advice to share with other attendees. These reflections of Katherine summarize why she makes an exemplary member of the IU community.