Bloomington Council Staff Spotlight

January 2025

Zac Auterson

Department: University Information Technology Services (UITS)

Nominated by: Anonymous

Nomination text: Zac is excellent at his job: He is efficient and knowledgeable. He works to understand problems and then solve them. If the solution does not arrive immediately, Zac follows up in a timely fashion to resolve any outstanding issues. Given how much we rely on basic office technology to do literally anything, there is no way we could get by without Zac supporting us.

More importantly, however, Zac is kind and patient. The challenges of working in IT are canonical, and I'm sure Zac sees his share of problems that could be easily resolved if we all knew just a little bit more. (I'm equally sure Zac has forgotten more about IT in the last week than I have ever known....) No matter the issue I have had, however, Zac has taken it on with a laugh. It's always a pleasure to have him visit your office -- which is saying something, given that he often is coming to fix some frustrating problem. So beyond the fact that we need him, he makes both his job look easy and the office space feel a bit lighter, easier, and more productive.

Thank you for your hard work, Zac.


 

Krystie Herndon

Department: Academic Advising, College of Arts & Sciences

Nominated by: Angus Burke, Financial Training & Communications

Nomination text: Krystie is a tireless advocate for the students she works with as an academic advisor, and does amazing work as a colleague to her assigned departments. Her commitment to her students led her to pursue a Ed.D. part-time while working full-time as an advisor, excelling at both her studies and in her role as an advisor. Whether it's students, faculty, fellow advisors, or staff, Krystie builds a special connection with people, makes them feel valued, and has a genuine interest in them as human beings.


 

Wendi Tai and Heather Rathbun

Department: Kelley Undergraduate Advising

Nominated by: Kelley Academic Senior Advisors on behalf of the whole advising team

Nomination text: Wendi and Heather oversee the Kelley Undergraduate Academic Advising Department. Their leadership is unmatched. It is thoughtful, calm, caring, organized, inclusive, and results in a harmonious and productive team. We could not be more grateful for their overwhelmingly positive influence and direction in our office.

October 2024

Alison Stake

Department: Undergraduate Education

Nominated by: Anonymous

Nomination text: As the Student Services Coordinator in Undergraduate Education, Alison is responsible for directly helping staff and students in several offices on a daily basis: Academic and Major Exploration Services, Career Exploration & Student Employment, Health Professions and Prelaw Advising, and Undergraduate Education Records. Her duties are too expansive to list! She is incredibly organized and manages the demands of her role with an unparalleled attention to detail, professionalism, and kindness. She is a beloved member of the team in Undergraduate Education.


 

Abigail Gschwend

Department: Kelley Direct

Nominated by: Kylie Smith, Graduate Accounting and Finance Programs

Nomination text: Abigail is tireless in her efforts to improve diversity in the Kelley Direct Online MBA Program and to provide amazing support and resources to KD students. She was instrumental in creating partnerships with FORTE and ROMBA, organizations that provide great resources and funding for female and LGBTQ+ MBA students. She's also presented at several conferences to share inclusive recruitment and retention ideas with other universities.


 

Carissa Bullman

Department: University Enrollment Services

Nominated by: Anonymous

Nomination text: Carissa is a wealth of knowledge and is an integral part of the UES Student Records team. She is very easy to work with and is a compassionate supervisor. She truly cares about our Student Records team, individually and collectively, and cares about the people in the offices with which ours intersects. The work she does for IU positively impacts so many areas across all 9 IU campuses. If Carissa doesn't know the answer, she will either find it or knows the right person to point one to in order to get the assistance needed. Her 20+ years of Registrar knowledge and dedication to a job well done is priceless and we couldn't ask for a better representative for UES Student Records than Carissa. I am so thankful for who she is and all she does.